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Warranty

Two year warranty!

Parts in our catalog come with a two year unlimited mile warranty.

  • Wear items come with a two year warranty against a manufacturer's defect.  We do not warranty wear items that have reached the end of their useful life or show signs of abuse.  Wear items include brake pads, brake rotors, wiper blades, clutches.
  • A/C compressors must be installed with a new dryer.  A work order from a shop showing that the system was evacuated and charged must be included with the warranty claim.
  • Power steering racks and pumps must include proof of oil flush and a power steering filter replacement (if present).  Proof or purchase for at least two liters of power steering fluid and a filter is sufficient.
  • Warranty does not cover products that have been modified, improperly installed or damaged during the installation.  We do not cover stripped threads or snapped studs.
  • Cosmetic issues, such as surface rust, fading from the sun, water damage, heat damage, etc. are not covered by warranty.

 

How do we handle warranty claims?

If a part fails within the two year warranty period we offer two replacement options:

  • You can purchase a new part from our catalog and ship back the failed part whenever you are ready.
  • You can ship back the failed part and we will ship you a replacement upon receipt and inspection of the failed part. 
  • No refunds for warranty returns, exchange only.

Shipping both ways is the buyer's responsibility.  If the replacement part is over $65, we will cover ground shipping to you.

Warranty covers only parts purchased from RM European. Warranty does not cover any other component related to or unrelated to a failed part.  Installation is the buyer's responsibility.  No credit for labor charges will be given regardless of the circumstances arising from the warranty claim.

How to obtain a return authorization:

  • Click here>
  • Enter your order number and your shipping zip code.
  • Select the item/items that you want to return.
  • Click the "Return Items" button.
  • On the next page select the reason for return and click the "Submit" button.
  • Within one business day you will receive an email with a return authorization number, our shipping address and the shipping instructions.
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  • 23 Nov 2017
    Save 5% on orders over $99 this Thanksgiving weekend. Use a discount code TURKEY. Valid through Monday November 27th, 2017
  • 02 Sep 2017
    Save 5% on orders over $100 this Labor Day weekend. Use a discount code LaborDay5.
  • 27 May 2017
    Save 5% on order over $100 this Memorial Day weekend. Use a discount code MEMDAY5. Valid through Monday May 29th

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