Now Hiring!

Customer Service Representative.

RM European Auto Parts is a fast growing e-commerce business.  We are currently looking for a customer service representative.  An ideal candidate will have hands-on mechanical knowledge of European cars such as BMW, Mercedes, VW, etc.  Someone with a car hobby or an ex-mechanic will probably be the best fit for our company.    

Requirements:

• Fast typing skills
• Be able to answer emails and live chats using proper grammar.
• Must have exceptional customer service skills!  You must be able to assist customers with issues and convert their experience into a positive one.
• You must be an independent worker, must be able to complete all of the necessary daily tasks with almost zero supervision.

Daily Tasks:

• Answering emails, live chats and phone calls.
• Taking phone orders.
• Processing returns.
• Filling out international customs forms and creating shipping labels.
• Creating return labels for orders with product issues.
• Placing orders with our supplier.
• Resolving supplier related issues.

Please paste your resume into our contact form and also describe to us what you know about cars and what car projects you have worked on the past.  Click here to go to our contact page>